Shipping policy
All orders are shipped via Canada Post. We will ship your order within three business days (often sooner!). If an item is out of stock or if there is a question about your order, we will contact you via email and/or telephone. Please note that Hippy Strings is not responsible for packages that do not arrive. International orders may be subject to customs and other fees.
For delivery within Western Canada:
Orders within Canada are sent Expedited Parcel; they are trackable and insured up to $100.
For orders up to $175.00 before taxes - $18
For orders of $175.00 or more before taxes – FREE SHIPPING!
For delivery within Eastern Canada:
For orders up to $175.00 before taxes - $20
For orders of $175.00 or more before taxes – FREE SHIPPING!
For delivery to the Continental US:
Orders to the US are sent Small Package Air; they are not trackable or insured. If insurance is desired, please leave a note in the Comment Section on checkout (or call or e-mail us) and we will add the cost.
For orders up to $175.00 before taxes - $20
For orders of $175.00 or more before taxes – FREE SHIPPING!
For International delivery including Hawaii, Alaska, and Puerto Rico:
Orders to international locations other than the Continental US are sent Air Mail if less that 2 kilograms. Orders greater than 2 kilograms are sent via Ground. International orders are not trackable or insured. If insurance is desired, please leave a note in the Comment Section on checkout (or call or e-mail us).
For orders under 2 kg before taxes - $35
For orders 2 kg and up before taxes - $45
Please note that orders over 2 kg are sent Expresspost with tracking and insurance and can cost between $100 and $120. Should additional fees apply, we will contact you before processing your order.